Form Submit does not send form results to new email address

• 

  whispersfromthelight · Member · Feb 22, 2014 at 1:00 am

  • Copy link
  • Add topic to favorites

  I created a form on one of my blogs (scos.us) and saw that, after SUBMIT was pressed, form results were coming to my email (author) rather than the church client’s general email ((email visible only to moderators and staff)). So I found the email notification tab and added (email visible only to moderators and staff), saved it, re-added the form, updated page and tested it 4 times. Nothing ever came through. It’s no longer coming to me either. Could you look into it? Thank you!
  Renee ((email visible only to moderators and staff))

  The blog I need help with is: (visible only to logged in users)

• 

  gracejiyoung · Member · Feb 25, 2014 at 7:46 pm

  • Copy link

  Hi Renee,

  The easiest way to change the email address that feedback goes to is by modifying the “shortcode” on the page your form is on. Please edit the page/post where your contact form is located and go to the Text Editor.

  You can change the email address you receive the Contact Form notifications from by changing this section:

  [contact-form]

  To this:

  [contact-form to='(email visible only to moderators and staff)']

  Feel free to reach out if you have any questions!