Format changed
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How do I get ahold of a word press representative?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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You can find your support options on your account page: https://wordpress.com/help/contact
If you need help with
thegenxtravels.com, the paid upgrade that gives you priority live chat and email support was purchased under a different user account than the one you’re currently logged into. The account you’re logged into now (nke8zxx3uf) is not associated with the sitethegenxtravels.com, which is why you don’t see your upgraded support options now.I hope that clarifies things!
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