former website canceled like to start another website

  • Unknown's avatar

    former website is canceled (per my request), I would like to start another website (different name of course). How do I do that with out it recognizing me only with the old website? The should NOT be connected in any way.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there.

    You can set up a new site directly via the following link:

    https://signup.wordpress.com/start/

    Would you like to keep the content of your old site? If so, you’ll need to follow the instructions to export the content after creating your new site:

    https://en.support.wordpress.com/moving-a-blog/#moving-between-wordpress-com-blogs

    You can then fully delete your old site by heading to Tools > Delete Site in its WP Admin:

    https://mackenziejacobdesigns.wordpress.com/wp-admin/tools.php?page=delete-blog

    Let me know if you have any extra questions around this.

  • Unknown's avatar

    I registered yesterday for http://www.enchantedgardenofwreaths.com. it said it was available. I took it, paid my $18 year subscription,but it hooked up with my former website which I did not want. I canceled order. Now I am wanting to use http://www.enchantedgardenofwreaths.com, as a new website and now wordpress says it taken. I think it is confused. HELP! I need to speak with someone live!

  • Unknown's avatar

    Hi there.

    I can see that you were refunded for enchantedgardenofwreaths.com when you cancelled it yesterday. When a domain’s cancelled, it goes back to our registry and isn’t available for registration straight away. I’ve contacted our registry directly to see if they can restore that domain to our account. I’ll let you know when I hear back from them.

    When the domain’s restored to your account, we can add it to enchantedgardenofwreaths.wordpress.com. While we wait on that, feel free to start putting your new site together. :)

  • Unknown's avatar

    Thank you so much! I am getting really confused. All I want is no more “www.mackenziejacobdesigns.com” and just a new website “www.enchantedgardenofwreaths.com” The name of website will be My Enchanted Garden of Gorgeous Wreaths.

    Thank you so much for helping me on this urgent matter !!!!

    Debbie Knighten

  • Unknown's avatar

    Hi Debbie!

    We’ll get that sorted for you! It may take a few days for our registry to get back to us on restoring enchantedgardenofwreaths.com but there’s nothing stopping you from setting your site up under enchantedgardenofwreaths.wordpress.com while we wait on that.

    To delete your old blog completely, you can also head to Tools > Delete Site in its WP Admin now:
    https://mackenziejacobdesigns.wordpress.com/wp-admin/tools.php?page=delete-blog

    Hope this helps.

  • Unknown's avatar

    Please let me know ASAP when I can use the website address as:

    http://www.enchantedgardenofwreaths.com

    Thank you ever so much!

    Debbie

  • Unknown's avatar

    I will do, Debbie. I’ll let you know as soon as I get the response back from our registry.

  • Unknown's avatar

    Hi Debbie.

    Good news! I’ve heard back from our registry and enchantedgardenofwreaths.com has now been freed up, you’re free to register it again. To register the domain to your now site, head to the Domains page in WordPress.com here:

    https://wordpress.com/domains

    From that page, select Register a New Domain and follow the screen prompts to register your domain. :) Let me know if you have any questions on that.

    Thanks!

  • Unknown's avatar

    Sorry but http://www.enchantedgardenofwreaths.com does not appear to be a valid domain name.

    Above, is what it states when I try to enter: http://www.enchantedgardenofwreaths.com

  • Unknown's avatar

    Could you please try registering enchantedgardenofwreaths.com, without the www. at the start? Domains can’t be registered with www. here at WordPress.com.

    The reason for this is that www. is an old protocol that goes back to the days when everything was under a separate server: www (www.example.com) was the web server, mail (mail.example.com) was the mail server, print (print.example.com) was the print server etc. Nowadays, everything is run order the web server and www. is redundant.

    I can understand that the use of www. in web address has become conventional and, for this reason, WordPress.com will still redirect visitors who type it into their browsers to the correct URL i.e. visitors to http://www.enchantedgardenofwreaths.com will be redirected to enchantedgardenofwreaths.com. With this in mind, you can feel free to use either version when handing out your site’s address.

    Please don’t hesitate to let me know if you’d like any more information on this.

  • Unknown's avatar

    why does it show “author” Mackenzie Jacob designs and concierge with todays date. That should not be there at all.

  • Unknown's avatar

    I can see that’s an old post that was created on the 10th April. Was this created by accident, possibly? You can choose the option to Trash that post under My Sites > Blog Posts:

    https://wordpress.com/posts/enchantedgardenofwreaths.com

    You’ll then be able to start afresh. :) Hope that helps!

  • Unknown's avatar

    when I type on the internet search bar the site: “my enchanted garden of wreaths.com” the above shows up and not my new site. the above I thought was deleted. Where is my “Enchanted Garden of Wreaths” website dba as My Enchanted Garden of Wreaths? I REALLY need to speak with someone LIVE from your company! This is not user friendly. I need help on my administrator page too.

  • Unknown's avatar

    Hi there.

    You’ve not yet deleted your old site. If you’d like to do that then you can do via Tools > Delete Site:

    https://mackenziejacobdesigns.wordpress.com/wp-admin/tools.php?page=delete-blog

    I’m able to see your new site at your new domain: http://enchantedgardenofwreaths.com. Can you let me know if you’re having trouble viewing that?

  • Unknown's avatar

    I cannot see that on Internet explorer.
    #1- I see: wwwenchantedgardenofwreaths” which we do not want.
    #2- Also,on Word Press under “my sites” I want to delete Mackenzie Jacob et al
    #3- I also want to delete wwwenchantedgardenofwreaths,
    #4- I only want showing on my wordpress site just the http://enchantedgardenofwreaths.com on my site.
    ##5- why is our blog in the forum showing: “Welcome, mackenzie jacob personal & concierge services ” Don’t need this
    #6 – I tried calling your help line 1-8767-994-9757 and it disconnects me.
    #7 How do I make my intro/cover page to my site? I am REALLY stuck!

  • Unknown's avatar

    Hi there.

    #1- I see: wwwenchantedgardenofwreaths” which we do not want.
    #2- Also,on Word Press under “my sites” I want to delete Mackenzie Jacob et al
    #3- I also want to delete wwwenchantedgardenofwreaths,
    #4- I only want showing on my wordpress site just the http://enchantedgardenofwreaths.com on my site.

    I can see that wwwenchantedgardenofwreaths.wordpress.com was created under your account, likely in error. To delete that site, you’ll need to head to Tools > Delete Site in its WP Admin. Here’s a direct link for you:

    https://wwwenchantedgardenofwreaths.wordpress.com/wp-admin/tools.php?page=delete-blog

    Please follow the screen prompts to delete your site. You’ll then be sent a confirmation email. You’ll need to click on the link in the email to confirm the deletion.

    Similar to the above, you’ll need to head to Tools > Delete Site in the WP Admin to delete your old site:

    https://mackenziejacobdesigns.wordpress.com/wp-admin/tools.php?page=delete-blog

    Once those two sites have been deleted by you, they will no longer appear in your Dashboard.

    #5- why is our blog in the forum showing: “Welcome, mackenzie jacob personal & concierge services “

    This is currently listed as your Public Display Name. To change this, you can head to My Profile here:

    https://wordpress.com/me

    Change the text under ‘Public Display Name’ on that page and then Save Profile Details.

    If you’d also like to change your username, then you can do via your Account Settings here:

    https://wordpress.com/me/account

    Click the Change link next to your username on that page and follow the screen prompts accordingly.

    #6 – I tried calling your help line 1-8767-994-9757 and it disconnects me.

    We don’t currently provide phone support but are happy to help you here. In addition, you may notice a blue pop up in the bottom-right of your screen with the “Howdy, how can I help” message. You can start a live chat with a member of staff any time you see this box.

    #7 How do I make my intro/cover page to my site? I am REALLY stuck!

    What would you like your front page to look like? I’ll be happy to help you get setup. I see that you currently have your latest posts displaying on the front page, if you’d like to have a static front page instead then you can follow our guide here:

    Set the Homepage

    In addition, the Cubic theme has some really nice guidance on using its features and getting setup with it:

    https://theme.wordpress.com/themes/cubic/

    I can understand that this is a lot of information to throw your way. Please do let us know if you have questions while going through it.

  • Unknown's avatar

    http://www.enchantedgardenofwreaths.com. when I put this address in the browser bar on the internet it states, it stated “nothing found”

  • Unknown's avatar

    I’m able to see your site at the domain and am wondering if there’s some caching issues going on. Could you please try clearing your browser’s cache and cookies? Information on how to do this can be found here:

    Solve Common Browser Issues

    Let me know if this doesn’t help and we can troubleshoot further.

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