Forminator

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  michaelmessenger82 · Member · Oct 20, 2021 at 9:20 pm

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  I need help with forminator. Keep getting error ‘Error! Something went wrong when verifying the payment’ when i click on the paypal link after I post the form. Not sure what is causing this.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Oct 20, 2021 at 9:22 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  michaelmessenger82 · Member · Oct 20, 2021 at 9:24 pm

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  The website is hobokenchess.com/tournament

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  staff-blorbo · Staff · Oct 20, 2021 at 9:38 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, you can find support for Forminator at https://wordpress.org/support/plugin/forminator/