Forms not loading

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  ericabibb · Member · Apr 19, 2022 at 11:33 pm

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  None of the ninjaforms are loading when accessing the site, unless a visitor is logged in. The box is unchecked on the ninjaform settings, so should allow anyone to see and use the forms. Not sure what else to try.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 20, 2022 at 12:13 am

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  Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And you can find Ninja Forms support at https://ninjaforms.com/contact/