Forms Spam

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  ashdetweiler · Member · Nov 9, 2020 at 7:59 pm

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  A client of mine has reported spam form submissions that state their SSL is expiring and they need to provide payment immediately. Has anyone else noticed this?

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  staff-blorbo · Staff · Nov 9, 2020 at 11:40 pm

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  That’s not from us, we renew the SSL certificates for free automatically.

  What is the URL of the site with the problem?

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  ashdetweiler · Member · Nov 11, 2020 at 4:59 pm

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  Thanks for your help. It’s: https://www.uvconcepts.com/

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  staff-blorbo · Staff · Nov 11, 2020 at 8:14 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, as for the contact form spam, you can find support for your contact form plugin at https://wordpress.org/support/plugin/contact-form-7/

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  staff-blorbo · Staff · Nov 11, 2020 at 8:16 pm

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  Sorry, I forgot to add that particular SSL certificate is valid until October 8, 2021: https://www.ssllabs.com/ssltest/analyze.html?d=uvconcepts.com&hideResults=on

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  robfelty · Staff · Nov 11, 2020 at 8:16 pm

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  great advice!