Forwarding emails based on conditions that are on my website

  • Unknown's avatar
    tj4834 · Member ·

    Hi,

    I run a dropshipping webshop where I dropship from AliExpress. There is one issue. When a parcel ends up on a parcel point, the e-mail notification that the parcel is on the parcel point, is sent to my e-mailadress (while it should be sent to the emailadress of my customer). Ths is because my emailadress is linked to my AliExpress account, I cannot fill in the e-mailadress of my customer.

    So, what I’d need is something that when I receive a parcel point notification email in my inbox, it goes to my website, then searches the Woocommerce order that the notification mail belongs to (in the notification mail, the customer’s name is mentioned, and on WooCommerce orders you can find the order based customer name), and then copies the emailadress of the customer and forwards the mail to that emailadress.

    Is there any such plugin/extension that you guys know of that can facilitate this? Or perhaps have any alternatvie solution? Thanks in advance.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello,

    Thank you for posting your query to the free support forums for websites hosted on WordPress.com. Since your site is not hosted with us, our ability to offer assistance is limited. However, we can guide you towards the appropriate resources to resolve your issue.

    As your inquiry concerns WooCommerce, we suggest contacting WooCommerce Support for further assistance. You may use this link https://woocommerce.com/my-account/create-a-ticket/ if you have any paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you don’t have any paid products. They can provide better advice and assistance in finding a solution to your issue.

    We hope this helps!

  • The topic ‘Forwarding emails based on conditions that are on my website’ is closed to new replies.