FR/ENG Error OceanWP – Erreur Océan WP
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FR :
Bonjour à tous,
Depuis ce matin impossible pour moi d’accéder aux pages de mon site et étant TOTALEMENT néophyte je ne sais pas comment résoudre le problème et je n’en comprends pas grand chose non plus ! J’ai apparemment un soucis avec mon thème OceanWP, ce qui bloque tout accès aux pages du site, mais même avec la ligne de code ci-dessous, je suis un peu bloqué car je ne peux pas accéder à toutes les fonctionnalité de mon site pour tenter de rectifier la chose..
Voici des infos qui pourraient vous aider :
Version de PHP/MySQL : 7.4.3 passée il y a quelques minutes en 8.0 mais rien n’est réglé pour autant
Version wordpress : 6.0.1
Thème utilisé : OcéanWp (3.3.3) + constructeur de thème Elementor
Nom de l’hébergeur : wordpress je crois ? Je ne sais pas où trouver l’information (ils me conseillent éventuellement de les contacter)
Adresse du site : alexandrebriscadieu.fr
Erreur : Une erreur de type E_ERROR a été causée dans la ligne 179du fichier /srv/htdocs/wp-content/plugins/ocean-extra/includes/admin-bar/admin-bar.php. Message d’erreur : Uncaught Error: Undefined constant “OCEANWP_THEME_VERSION” in /srv/htdocs/wp-content/plugins/ocean-extra/includes/admin-bar/admin-bar.php:179 Stack trace: #0 /wordpress/core/6.0.1/wp-includes/class-wp-hook.php(307): Ocean_Admin_Bar->enqueue_css(‘toplevel_page_j…’) #1 /wordpress/core/6.0.1/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/core/6.0.1/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #3 /wordpress/core/6.0.1/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘toplevel_page_j…’) #4 /wordpress/core/6.0.1/wp-admin/admin.php(239): require_once(‘/wordpress/core…’) #5 {main} thrown
J’espère avoir été clair, si vous avez besoin de toute autre information hésitez pas, je ferais au mieux pour vous répondre !Merci beaucoup par avance,
Alex.
ENG : Hello to all,
Since this morning I can’t access to my website pages and being a total neophyte I don’t know how to solve the problem and I don’t understand much either ! I have apparently a problem with my OceanWP theme, which blocks all access to the pages of the site, but even with the line of code below, I’m a bit blocked because I can’t access all the functionality of my site to try to rectify the thing.
Here are some infos that could help you :
PHP/MySQL version: 7.4.3 changed a few minutes ago to 8.0 but nothing is fixed yet
Wordpress version: 6.0.1
Theme used: OceanWp (3.3.3) + Elementor theme builder
Host name : wordpress I think ? I don’t know where to find the information (they eventually advise me to contact them)
Site address : alexandrebriscadieu.fr
Error: An error of type E_ERROR was caused in the line 179of the file /srv/htdocs/wp-content/plugins/ocean-extra/includes/admin-bar/admin-bar.php. Error message: Uncaught Error: Undefined constant “OCEANWP_THEME_VERSION” in /srv/htdocs/wp-content/plugins/ocean-extra/includes/admin-bar. php:179 Stack trace: #0 /wordpress/core/6.0.1/wp-includes/class-wp-hook.php(307): Ocean_Admin_Bar->enqueue_css(‘toplevel_page_j…’) #1 /wordpress/core/6.0.1/wp-includes/class-wp-hook. php(331): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/core/6.0.1/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #3 /wordpress/core/6.0.1/wp-admin/admin-header. php(118): do_action(‘admin_enqueue_s…’, ‘toplevel_page_j…’) #4 /wordpress/core/6.0.1/wp-admin/admin.php(239): require_once(‘/wordpress/core…’) #5 {main} thrown
I hope to have been clear, if you need any other information don’t hesitate, I will do my best to answer you!Thanks a lot in advance,
Alex.
The blog I need help with is: (visible only to logged in users)
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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However…
Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.
https://wordpress.com/pricing/
We have a guide to help move your site to WordPress.com here and our support team can also assist:
https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/
Please let us know if you have any questions about WordPress.com, our plans, or our features.
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Hello,
i have the same problem sind update to 6.0.1 it seems. have no backup.
could anyone help without costs?kind regards,
markus -
Hi Rootjosh, on the wordpress.org forum they told me I have to go on wordpress.com to ask because I’m hosted from it and I think it’s that I did when I paid.
Whatever, I found the answer to my question : I only had to reboot the theme and that’s all ahah, I didn’t see that before posting sorry !hope you will find too mkxxx82
Thanks !
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Hi Markus,
The WordPress.org support forums are the best place to seek help.
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