fraud

  • Unknown's avatar
    brandenmccoy · Member ·

    My account is being hacked and funds are being redirected into an unknown account

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    You already got answered by Staff 2 days ago at https://wordpress.com/forums/topic/my-subscriptions-all-failed/, but then you never followed up.

  • supernovia · Staff ·

    @brandenmccoy your site isn’t hosted here with us. We’d be better able to assist if it were. If you’re using a Stripe-powered plugin, can you contact the plugin creators directly for help? That may be your best bet.

    Then if you’d like to import into our services so that we can handle security for you going forward, we have a guide here:

    WP
    Import a Site
    in WordPress.com Support
    2 min read
    No matter where your site is now, you can move it to WordPress.com. This page will help you find the steps to take to migrate a site to WordPress.com. If you know what kind of site you’d like to import, click the menu option to the right to jump to that section. Self-Hosted WordPress.org Site If you have a site with another WordPress host, or a local development/staging site, you can move

    And here’s an article on the differences between the free WordPress software and our services at WordPress.com. I hope this info helps! Let us know if you have questions about our hosting.

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