Fraud report

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  asaggu21 · Member · May 24, 2022 at 5:17 pm

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  Need to call

  I don’t have a site with WordPress.com yet

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  staartmees · Member · May 24, 2022 at 5:24 pm

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  Wordpress.com doesn’t have phone support. But you can post your question in this public forum.

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  asaggu21 · Member · May 24, 2022 at 5:26 pm

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  I am paying to wordpress since january which i checked today in my statements, i want to report it to the wordpress but i have no way to contact them,

  Is there a way they can contact me.

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  staartmees · Member · May 24, 2022 at 5:31 pm

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  Your account asaggu21 is only a few minutes old, so it cannot be connected to those payments.
  To get help you must be logged in to the account connected to those payments. You can use the transaction ID to restore access to your other account at https://en.support.wordpress.com/account-recovery/

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  asaggu21 · Member · May 24, 2022 at 5:34 pm

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  Because i am trying to contact wordpress, and i had to signup to contact wordpress, in my statements i am being charged since january 25 2022, multiple times in a month so i just wanted to contact wordpress.

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  helper-heroponriki · Member · May 24, 2022 at 6:16 pm

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  I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!

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  asaggu21 · Member · May 24, 2022 at 6:42 pm

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  I Did found the charge but I cant view the receipt.
  And I have no memory of paying this so that’s why I need someone to contact to, at least tell me what service or domain I am paying for.

  If there is any help support that can help me with that.

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  staff-blorbo · Staff · May 24, 2022 at 6:45 pm

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  Ok, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com