Free domain

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  reby67 · Member · Jul 9, 2019 at 1:11 pm

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  I have a friend that had a blog with you guys and said he’s is free. I can’t find that option. Why and how do it get it?

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  themagicrobot · Member · Jul 9, 2019 at 1:52 pm

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  You can create a free site here with an address ending in .home.blog etc or .wordpress.com: https://wordpress.com/pricing/

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  dianatramell · Member · Jul 11, 2019 at 9:06 pm

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  I’m sorry but I am not capable to create a free wordpress.com site. The process gets stuck in the domain selection. Even If I select “Not sure yet? Choose a domain later” it doesn’t allow to continue.

  What am I doing wrong? Many thanks!

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  kokkieh · Staff · Jul 12, 2019 at 7:51 am

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  @dianatramell,

  That option is for people planning to buy a paid plan, but who don’t want to register a custom domain right away.

  If you want the free plan, you need to register a free WordPress.com subdomain. On the domains step, type in a key word, and then select the free address that’s suggested to proceed.

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  dianatramell · Member · Jul 12, 2019 at 8:25 am

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  Thank you @kokkieh for your answer, but I’m lost with this issue.

  I already have a wordpress.com account, and a free wordpress.com site. I want another.

  I begin the process here: “Add new site”

  

  Then I click on “Create a shiny new WordPress.com site”:

  

  Then, at domain selection, I am not capable to select the “wordpress.com” subdomain option.

  

  Can you please let me know what am I doing wrong? Many thanks!!

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  dianatramell · Member · Jul 12, 2019 at 8:27 am

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  Even If I start from https://wordpress.com/pricing/ I am not able to create a new free wordpress.com site. Many thanks!

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  kokkieh · Staff · Jul 12, 2019 at 8:49 am

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  Strange, though the error you’re seeing could be a clue.

  I assume “justtestingnow” is not the free address you’re trying to register. Can you please give the actual address you’re looking for? It could be the address is unavailable and our system is failing at generating suggestions.

  And what option did you select during the questionnaire in the very first step?

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  kokkieh · Staff · Jul 12, 2019 at 8:51 am

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  Nevermind, I’ve found the problem.

  You have an old, suspended site in your account. Accounts that have suspended sites are not allowed to create new sites on WordPress.com.

  If you’re not aware of this suspension, or you believe it was in error, please contact our terms of service team via the form at https://en.support.wordpress.com/suspended-blogs/

  We do not help with suspended sites and accounts in the forums.

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  dianatramell · Member · Jul 12, 2019 at 11:12 am

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  Thank you @kokkieh for your answer, I have sent a contact request, but I have written “https://wordpress.com/me” in the website field, as I dn’t know which site could be suspended, and I assume my published one is not affected.

  How much time should I expect to receive an answer?

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  fstat · Staff · Jul 12, 2019 at 12:17 pm

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  Hi there,

  You’ll get an answer typically within 24 hours, but it depends on the support volume.