Free Local Delivery Not Working
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I have set up local shipping zones for free delivery but it is not showing as an option when I test it?
Everything is up to date.
The blog I need help with is: (visible only to logged in users)
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Hi have set up local shipping zones that qualify for free delivery but it is not showing as an option upon checkout.
Everything on the website is up to date.
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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I’m really confused by this response as I have to login to work press to access my website dashboard and to edit etc…??
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I’ll try to help with the confusion.
On WordPress.com we provide a managed environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.
Your hosting provider may provide support but I’m not familiar with them specifically. We are not your hosting provider for this site.
There’s a volunteer network to help folks who choose to runt heir own WordPress installation like how you are set up. Find those folks at https://wordpress.org/support/forums/
If you want to continue using WordPress, but in an easier to manage environment, then take a look at the details shared above by @aleone89. On WordPress.com we are built, from the inside-out, to give you the tools needed for success with any project. You’re able to invest your time in to the project and business and not fuss with all the components that need constant attention otherwise.
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