Free shipping does not work well

  • Unknown's avatar
    flowerroom55 · Member ·

    Free shipping from € 60,00 has been set, has always worked well, but now suddenly it doesn’t anymore. Shipping is now only free between € 60,00 and € 99,00 . Above € 100,00 you pay shipping costs in the shopping cart. How is this possible? And how do I solve this? Regards Catharina

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    If you’re having trouble with Woo, please contact Woo Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any paid Woo products, or https://wordpress.org/support/plugin/woocommerce/ if you do not. A member of their support team will be the most capable of providing assistance.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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