Free themes not working?

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  andreagonzalezdelvalle2013 · Member · Jan 2, 2019 at 4:27 pm

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  Why is WordPress not letting me change between two free themes?

  The blog I need help with is: (visible only to logged in users)

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  eozolins87 · Member · Jan 2, 2019 at 4:31 pm

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  Hi there,

  Which free theme is currently installed?

  Which free theme are you trying to install that is not working?

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  andreagonzalezdelvalle2013 · Member · Jan 2, 2019 at 4:38 pm

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  Affinity is currently installed. I am trying to change it to Dyad 2 or Karuna. Neither of those themes work. I’ve tried others and they still don’t work. The error message that pops up is “Unable to Activate theme. Contact Support”

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  eozolins87 · Member · Jan 2, 2019 at 4:41 pm

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  Thank you for the additional information! I’ve tagged staff to assist you.

  In the meantime, you may want to try clearing your cache and attempting the install again.

  Solve Common Browser Issues

  Hope this helps!

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  supernovia · Staff · Jan 2, 2019 at 10:05 pm

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  Hi @andreagonzalezdelvalle2013, it looks like you stopped using the business plan. The site needs to be downgraded properly first. We’ll reach out to the site owner (via the email address associated with primeprim2013) to sort this out.