Free Trial cancelled –> nevertheless automatic renewal email receive

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  steel1977 · Member · Dec 4, 2014 at 3:34 pm

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  Hi all,
  I created for test purpose 2 weeks ago soome domains

  jobsheet2020.wordpress.com
  jobsheet4u.wordpress.com and I think one more.

  Now I received this night a message from my credit card provider about a withdrawel.

  How is this possible. Please cancel this and initiate a refund.

  Regards

  Paulo

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 8, 2014 at 5:48 am

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  You can initiate the refund yourself through your site’s Dashboard>Store>My Upgrades. Please see here: http://en.support.wordpress.com/my-upgrades/refunds/

  If you need more help with that, post back here.

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  justjennifer · Member · Dec 8, 2014 at 5:49 am

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  Since every upgrade is per site, you’ll have to do the above for each site that has an upgrade.