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  avoicesays · Member · Jun 4, 2017 at 7:18 am

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  trying to upload a theme. I downloaded it to my computer from another site; the ‘sydney’ theme, a message says I must upgrade to a premium paid WP
  account to do this. I was not aware I had to upgrade and pay for uploading a free theme.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Jun 4, 2017 at 8:15 am

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  Hello @avoicesays

  You cannot upload custom themes to WordPress.COM from third-party sources on a Free, Personal or a Premium plan. If you are on any one of these plans you can only use themes present here: https://wordpress.com/themes

  To upload a theme you will need to upgrade your site to the Business Plan.

  More information about this can be found here: https://en.support.wordpress.com/themes/adding-new-themes/

  If you already have any of the paid plans, you can use the Live Chat option to talk to the WordPress staff about this topic.

  How to access live chat?
  Go here: https://wordpress.com/help and click the Contact Us button at the bottom.

  If you do not want to use the Live Chat option you can tag this question with the modlook tag on the Tags section of the sidebar, so that this thread gets the staff’s attention.

  Read more about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Hope these help. Thanks! 🙂