Freezing

  • Unknown's avatar

    Everytime I go to edit or write a new post, the page freezes and will not load. I have cleared the cache and restarted my laptop several times, but nothing changes.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Sorry to hear that! Have you had a chance to try using a different browser altogether to see if it works there? If you have access to a different device or an internet connection (like a mobile hotspot or a different WiFi network), please try that as well.

    Let us know how it goes.

  • Unknown's avatar

    I tried using Internet Explorer and it does work that way! Could there be something in Chrome that is keeping me from using it?

  • Unknown's avatar

    It’s possible – it could be a specific setting or something else in Chrome combined with your computer that might be causing the issue. For what it’s worth I use Chrome daily with no issues.

    You can try opening an incognito window in Chrome and trying that way – if it works there, then there is some extension or setting that is disrupting the post and page editor.

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