French IPs cannot see my site propperly
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Hello, my website http://www.woudacieux.com is active for couple of months now, I have vistors from all arround the world, who can view my site propperly, except french users, independent of the browsers or device, 5 different french IPs reported me that they see only my logo on white back ground when they click http://www.woudacieux.com but nothing else on the opening page. What could be the reason and how can I fix it? Thank you
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
It looks like this site is hosted with Godaddy.
For downtime in certain areas, you would need to reach out to GoDaddy support here: https://uk.godaddy.com/contact-us
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Hello Aleone89
Thank you for your reply, I talked to Godaddy helpdesk, and they confirmed they didn’t have a downtime in France for the related period of time, besides the peoblem still continues, those downtimes usually don’t last 48hours as far as I know.
Could it be due to the SSL Certificate plugin that I am using (called “Really Simple SSL Basic”) wouldn’t comply with French Digital Security rules? Have you ever heard a case like this?
If you have French support staff among your crew, I appreciate if you could ask them.
Thank you very much for your reply in advance
Regards
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Hi there,
We can’t help directly because we don’t host your site on our WordPress.com managed business hosting. As a result we don’t have the ability to take a closer look at your site.
i.e. we are not able to trouble shoot all WordPress sites, only “WordPress.com” sites hosted directly here at WordPress.com
GoDaddy actually uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com, so for help with this you will need to turn to the open-source WordPress forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Hope this helps point you in the right direction!
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Unfortunately there isn’t a related case matchibg with mine in the second forum link you sent either
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Right, I mean that you can ask your question there (create a new post) since we are not able to answer your question here.
Thanks!
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