From Singapore: Unable to make payment for WordPress' 'Business Plan'
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Dear Sir / Mdm,
I am in the midst of making payment for the WordPress’ ‘Business Plan’ but have encountered some difficulties due to a ‘postal code’ field. I have tried keying in the postal code of my residential address but to no avail. I am from Singapore.
There is an error message as follows in the top right hand corner of the screen:
Failed to load script: ‘https://pay-js.automattic.com/v1/paygate.js’
Please advise. My email is [redacted] (Note: there is only 1 ‘h’ between ‘with’ and ‘heart’).
Thanks much.
Warmest Regards,
Patrick
SingaporeThe blog I need help with is: (visible only to logged in users)
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Hi there,
What is the postal code that you are using? I would be happy to look into this issue for you.
Thanks!
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Hi Darnell,
I understand that country codes are different from postal codes, they vary from country to country.
However, WordPress asks for postal codes during the payment interface, which is rather uncommon. I do a check online and found that other users have faced similar issues. Do you know what WordPress meant when they ask for postal codes?
Your advice will be much appreciated.
Thanks much!
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It looks like Singapore has a postal code system:
https://en.wikipedia.org/wiki/Postal_codes_in_Singapore
Could you figure out what your postal code is from that link and try to use it during payment to see if it works?
Let me know, thanks!
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Hi Darnell,
Thanks much for your reply.
I have already tried the six-digit postal code and it doesn’t work on WordPress. A error message (the details of which is reflected is my first post above) has appeared.
Are there any ways to resolve this?
Warmest Regards,
Patrick -
Hi Patrick,
Can you try keeping the postal code field clear when trying to purchase the upgrade? If that doesn’t work, try 0.
Keep me updated on how those both go and I can will happy to assist from there.
Thanks!
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Hi Darnell,
Thanks much for your reply, and you are most welcome!
I will try what you have advised and keep you posted.
Once again, thanks much for your kind assistance!
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