Frozen Import Buttons

• 

  barb95831 · Member · Jan 26, 2011 at 10:55 pm

  • Copy link
  • Add topic to favorites

  The image import tool appears to be frozen on both of my blogs at;http://ecfanews.wordpress.com/ and http://franciscanassociates.wordpress.com/

  I’ve been able to import pictures and videos before today.

  Please advise in non-technical terms.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 26, 2011 at 11:30 pm

  • Copy link

  Please tell us which browser and version of it you are using.
  Have you tried logging out, clearing your browser cache and cookies and logging in again? Browser specific instructions here. > http://en.support.wordpress.com/browser-issues/

• 

  barb95831 · Member · Jan 26, 2011 at 11:36 pm

  • Copy link

  I’m using Firefox 3.61.3

  I’ve tried logging out. If I clear cache and cookies won’t I loose passwords to all the sites I need them for?

• 

  barb95831 · Member · Jan 27, 2011 at 1:19 am

  • Copy link

  I just created another blog, and the image import is working fine. This leads me to believe it is caused by something in my other blogs programs. Is this the result of the new change that was announced. If it is, I want the old blogs to remain the same.

• 

  timethief · Member · Jan 27, 2011 at 1:44 am

  • Copy link

  Clearing your browser cache and cookies is atroubvleshooting techniques we ause all the time. It will not cause you to lose passwords or bookmarks. My Firefox 3.6.13 is set up to clear them every time I close the browser and leave the internet.

  I don’t know what you mean by new change but if you feel your first blog has something technically wrong with it please contact Staff. http://en.support.wordpress.com/contact/