Frozen import from wordpress export file

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  hananturland · Member · Aug 14, 2014 at 5:46 pm

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  Hi,

  Been waiting for over twenty four hours for an import, from another wordpress site export file, to complete but the import page is still showing:

  “We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours”…

  Please can somebody with ‘the power’ reset the importer?

  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 14, 2014 at 5:54 pm

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  I’ll tag this thread for a Staff follow-up and they will reset the importer for you. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  hananturland · Member · Aug 14, 2014 at 6:06 pm

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  Hi,
  Thanks for the rapid response.

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  druesome · Staff · Aug 14, 2014 at 6:58 pm

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  Hi! I’ve just ran the import again and it appears to be a success. :) Can you please check your site out if the import got everything in?

  Thanks!

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  hananturland · Member · Aug 14, 2014 at 7:41 pm

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  Hi Druesome,

  That’s perfect, thanks for re-running the import.

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  druesome · Staff · Aug 15, 2014 at 3:56 pm

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  Not a problem. You’re welcome!