Frustrated

  • Unknown's avatar

    I can’t figure out how to begin creating a site map and it’s frustrating so I’d like to transfer my domain to SimpleHost.com ASAP as you’ll be keeping the initial fees either way.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Danielle,

    I understand you’re frustrated. I went ahead and addressed all of your concerns here:

    https://en.forums.wordpress.com/topic/terrible-customer-support-system?replies=2

    Can you please keep all further conversation there to avoid confusion? Just click the link above and you’ll be directed to the open thread where you can reply back to me!

  • Unknown's avatar

    I’d like to go ahead and refund everything if possible. I’m looking to add plugins and a page builder so I can create an actual website w the domain I purchased from you. Since I’ve had problems simply getting that addressed if like to completely start over. I was initially told that if I purchased the domain I would be able to build out. Then I wasn’t. I was forced to purchase hosting and am still unable to transfer the domain. I am familiar with WordPress so I’d prefer to stick with you but id like to start over with the process as I’ve now spent over $160 for nothing. Please make an exceptionas I’ve been trying to do this all along.

  • Unknown's avatar

    Hi Danielle,

    As I mentioned below, I’m responding to all of your requests here:

    https://en.forums.wordpress.com/topic/terrible-customer-support-system?replies=4

    Right now, we have multiple conversations going on. I’m going to close this thread to prevent confusion. Please just click the link above and you will be taken to the open thread where you can ask any additional questions you may have!

  • The topic ‘Frustrated’ is closed to new replies.