FTP ERROR

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  salessupport2af39623c3 · Member · Oct 26, 2021 at 9:30 am

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  Unfortunately, From this week , i can’t install,update,delete the plugins it asks for ftp user,pass even i don’t have ftp account i created and entered but it shows ‘Could not fully remove the plugin’ & also can’t edit,update,delete files in file manager it shows ‘Error during FTP upload permission denied at …..’ .
  Its a small business company website,so please help me to resolve it,

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  divyaab · Member · Oct 26, 2021 at 10:08 am

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  Hi There,

  Could you please provide the website URL to assist you in the right direction?

  Please note, the forum you have posted is for the WordPress.com hosting platform which is different from the WordPress software. You can learn more about these differences here:
  https://wordpress.com/support/com-vs-org/

  If you are using the open source version of WordPress and facing any issue with it, then please log your query at the below forum:-
  https://wordpress.org/support/forums/

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  salessupport2af39623c3 · Member · Oct 26, 2021 at 10:18 am

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  website url : https://www.mobiq.co.in

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  divyaab · Member · Oct 26, 2021 at 12:30 pm

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  Hi There,

  As I can check your hosting is with not WordPress.com but another provider :
  https://digital.com/best-web-hosting/who-is/#search=www.mobiq.co.in.

  Please check with your hosting provider for the upload permission related issue.

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  salessupport2af39623c3 · Member · Oct 26, 2021 at 12:32 pm

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  Thank you for details, I will try it