FTP login

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  dennissebayan92158433fa · Member · Oct 20, 2020 at 8:47 pm

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  I am unable to log in to my FTP to install a plugin. Please help!

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  supernovia · Staff · Oct 20, 2020 at 10:28 pm

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  Hey there, could you send a link to the site you’re having trouble with?

  If you have outside plugins you’d like to install on our managed hosting service, you will need our Business plan, because outside plugins and themes add complexity to our support and maintenance.
  https://wordpress.com/business

  This service includes SSL, direct WordPress support, maintenance, security, and many other features that tend to cost extra with other hosting providers. It also includes FTP, but only with the Business Plan. That would not be an option for a free site hosted here.

  Or, if you’re struggling to use FTP with a different hosting provider, you’ll want to reach out to them directly.