Full management mode is off for this site.

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  timmymallett2016 · Member · Jan 28, 2018 at 9:49 am

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  Hi,
  When I add an administrator to my blog, I get this:
  “Full management mode is off for this site.”
  The blog is hosted by a WordPress and is connected to the website I’m building.

  Any ideas why I’m getting this message please?
  Thanks,
  Iain

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jan 28, 2018 at 10:15 am

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  Hi Iain,

  dev2.brillianttv.co.uk is a WordPress.org site hosted by Name Cheap (rather than WordPress.com). We have some information about the differences between the two in this guide:

  WordPress.com vs. WordPress.org

  We are only able to help with issues related to WordPress.com sites here, but support for WordPress.org sites is available on these forums:

  https://wordpress.org/support/

  If the answer you are looking for isn’t already there, you can start a new topic :)

  Best of luck getting this sorted.

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  timmymallett2016 · Member · Jan 28, 2018 at 4:08 pm

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  Hi,
  But it says wordpress.com when I log in though :).
  Thanks

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  gemmacevans · Member · Jan 28, 2018 at 4:28 pm

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  Hi Iain,

  The site is connected to your WordPress.com account using the Jetpack plugin, but the site itself is not hosted here :)

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  sykesia1 · Member · Jan 28, 2018 at 4:31 pm

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  Hi Gemma,
  So we can connect via the one account and not add additional users for full site management? :)

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  gemmacevans · Member · Jan 30, 2018 at 9:08 am

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  Hi sykesia1,

  Do you mean adding additional users to dev2.brillianttv.co.uk through the WordPress.com account it is connected to?