Full Refund.

  • Unknown's avatar
    brandboxug · Member ·

    Hi, I am requesting you for a full refund of my purchase that i have not used at all. My problem is that i wanted to develop website for my insurance company but the themes look like blogs and not proper website. I am really lost and don’t know what to do. What exactly did i purchase.

    Please help!

    Thanks,
    Sid

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    but the themes look like blogs and not proper website.

    A blog is a website. The difference between blog and website is simply structure and semantics.

    A blog is a post based website designed for interactive communication. As the posts are frequently updated and appear on the front page of the site it’s very attractive to search engines.

    What most people call a website is merely a page based site that functions as a one-way noticeboard. As the structure is page based and as pages are for static content that rarely changes, and as pages do not have RSS feeds, and as others do not backlink to pages, it is not as attractive to search engines as a post based blog structured site is.

    Any WordPress blog can be restructured from being post based to being page based – no upgrade required. For greater clarity read > http://en.support.wordpress.com/using-wordpress-to-create-a-website/
    See also:
    https://en.support.wordpress.com/five-step-blog-setup/
    Build Your Website in Five Steps
    * https://en.support.wordpress.com/five-step-website-setup/

  • Unknown's avatar
    timethief · Member ·

    There are no pro-rated refunds so be clear on that. Refunds https://en.support.wordpress.com/refunds/ are time limited.

    • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

    Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

    Canceling and Refunding Purchases

    Manage Your Purchases

  • Unknown's avatar
    timethief · Member ·

    I will also type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    camikaos · Member ·

    Hi @brandboxug. I’m going to respond to you via email so we can discuss how you’d like to proceed.

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