Full Refund
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I have cancelled this account and I want a FULL refund. I DID NOT pay for this domain name and I am extremely unhappy- for the way wordpress charged me and then disclosed the name was different. I work at a civil litigation law firm and I find this behavior extremely unlawful. I want a full refund of the $35.00 and my name and any accounts fully removed from this site.
The blog I need help with is: (visible only to logged in users)
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If you work for a law firm then you know making threats of any kind is unacceptable. You have been here 27 minutes. Therefore I assume you have failed to apply for a refund after canceling the purchased upgrade.
There are no pro-rated refunds so be clear on that. Refunds https://en.support.wordpress.com/refunds/ are time limited.
- WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
- The refund period for Domain Registrations and Renewals is 48 hours.
- It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.
Do you wish to use the domain URL on another site?
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.
Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.
Canceling and Refunding Purchases
https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchasesIf you have any difficulties type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I DID NOT pay for this domain name and I am extremely unhappy- for the way wordpress charged me and then disclosed the name was different.
Perhaps you simply do not understand how domain mapping works.
How domain mapping works
Registering an underlying .wordpress.com URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping.What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL .wordpress.com to the original content.
It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/
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Sorry Timethief- my intention is not to threaten. I would appreciate any assistance in removing this site and getting a refund. I am no longer interested in using WordPress and am dissatisfied with my experience. That is all I mean by this.
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@tarancelata our apologies; you should have received a refund for the domain name, but did not. I’ve processed that for you.
- The topic ‘Full Refund’ is closed to new replies.
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