Full Refund

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  tamargev · Member · Sep 6, 2017 at 8:15 am

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  Hello, can I please get a full refund for the website I created @TamarsPursuitOfHealth.com

  It was a mistake.

  Receipt #[redacted]

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 6, 2017 at 8:26 am

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  Hi there Tamar I’ve removed the financial information from your above post as you should not post it in a public forum.

  If you haven’t yet, you can initiate the refund yourself by clicking on your Manage Purchases in your dashboard. More about that here: https://en.support.wordpress.com/refunds/

  Regardless, I’ve also tagged this thread for Staff assistance. Thanks for your patience while they get back to you.

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  tamargev · Member · Sep 6, 2017 at 8:39 am

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  Hello! Thank You for that.
  I actually did do that part, but it said I only receive $73 back. Is there anyway I can get the full $99?

  Thanks :)

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  justjennifer · Member · Sep 6, 2017 at 9:13 am

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  Hello again, Provided you didn’t use the domain credit to register a new domain, or if you did and then cancelled it within the 48-hour window for new domain cancellations, Staff will assist you with refunding the remaining amount.

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  kokkieh · Staff · Sep 6, 2017 at 10:23 am

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  Hi there,

  I’ve refunded the domain portion of your plan as well. You should receive a full refund in about ten business days, depending on your bank.