Full Refunded needed with mapping.
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Hi, who do we need to contact to have our Personal Plan canceled and our domain mapping canceled for a FULL refund?
The blog I need help with is ffsrecruitment.com
Regards,
The blog I need help with is: (visible only to logged in users)
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you can do that yourself … go to your site dashboard, then wp admin … then go to store, and sub menu manage purchases. select tab to the right of domain mapping and at the bottom is a link cancel subscriptions and refund … hope that helps, robert
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Thanks but as far as I can see this only offers a partial refund. To get a full refund and remove mapping I need to contact WP – but the chat feature/emails are down this week.
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i removed the mapping and got the full $13 mapping fee refunded however i was left with mapping upgrade error message
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Oh no! That’s not good. Would you mind telling me why are you wanting to cancel the Personal plan? I may be able to help.
You can cancel the plan and issue a refund yourself using this guide: https://en.support.wordpress.com/refunds/
Try this and add modlook tag again if you didn’t get a full refund. We’d be glad to help you!
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