Full stats now not showing on my BlackBerry app

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  rebeccabjourno · Member · Jun 4, 2013 at 7:34 pm

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  Hi I just purchased a site redirect upgrade as I changed my blog address yesterday, now my Blackberry app isn’t showing full stats for my site, just stats for today and yesterday? Can anyone help as I like to use the app to keep track of my stats.

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  kathrynwp · Staff · Jun 4, 2013 at 7:53 pm

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  Hi there, as I mentioned in your other thread, you can get support for a Blackberry-specific problem in our Blackberry app forums: http://blackberry.forums.wordpress.org/

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  rebeccabjourno · Member · Jun 7, 2013 at 11:41 am

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  Hi kathryn

  I tried accessing the link you gave me for BlackBerry support but it appears to require a new login – I tried logging in with my usual wordpress login but it didn’t work. So I entered some new login details and it said I should expect a confirmation email which never came. I don’t suppose you can help here, can you?
  Thanks!

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  kathrynwp · Staff · Jun 10, 2013 at 1:04 pm

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  Hi there, accessing that forum requires a WordPress.org username, which you can register here:
  http://wordpress.org/support/register.php

  Is that where you signed up? What username did you choose?

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  rebeccabjourno · Member · Jun 10, 2013 at 1:08 pm

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  Hi Kathryn

  Yes that’s where I signed up. It was a few days ago so I’m trying to remember – I think it was either rebeccabarnes or rebeccab.

  Thank you

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  kathrynwp · Staff · Jun 10, 2013 at 1:24 pm

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  Could you please try again and make a note of the username? Be sure to check your spam folder for the confirmation email. Let me know if it doesn’t arrive within a few hours, and whether you’re using the same email as the one connected to this account. Thanks.

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  rebeccabjourno · Member · Jun 10, 2013 at 1:40 pm

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  Yes I have been checking spam constantly. Okay will let you know!