full width photos wont appear

  • Unknown's avatar

    Full width photos wont appear no matter which design I use. The demo clearly shows there are a full page photo options available, but I cannot seem to make it work.
    I have high resolution photos and set them on large or full size. Still, they appear in the middle of the page and on many cases wont show on the front page and I can only see the photo if I click open the post I made.
    I now also became a premium member but this doesn´t seem to have helped.

    Hope you can advise/help.

    Thank you.
    Elina

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hey there, Elina,

    If you would like your blog images to appear in the same manner as the images on the Illustratr theme demo, you can do the following:

    1. Open a post in the editor (or simply click below):
      https://wordpress.com/post/84617894/9756/?optin
    2. In the right hand column, you’ll see a box for Advanced Settings. Click the little down arrow next to Post Format. You will see this:
      https://cloudup.com/ccLwQb8IKdH
    3. Click to change to Image format. Then click Update to save this change.

    That should do the trick! If I can help in any other way, please drop me a line. Cheers :)

  • Unknown's avatar

    Ok, thank you, it seems to work. But in some themes the photos wont show in a theme Cubic at all even though I have posted photos and selected them to be images.

    Also, where can I downgrade my account before the trial period is over? Since it seems I do not need to be premium to have full width photos.

  • Unknown's avatar

    Hi there!

    I do not see Cubic installed on your site. If you install that theme, I can assist you with the images.

    Also, where can I downgrade my account before the trial period is over? Since it seems I do not need to be premium to have full width photos.

    You are right, you don’t need Premium to have full width photos. However, as your domain (creativelina.com) is connected to your upgrade, if you get rid of Premium, you’ll lose the domain as well.

    If you’d like, I can send you a manual billing request for $18 for the domain registration, and you can allow the rest of the Premium upgrade to lapse without paying for it.

    Let me know what you’d like to do with that domain! I can take care of the Premium cancelation when I hear from you.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

  • Unknown's avatar

    I have changed the theme. Now I am having trouble that the Leave a reply option wont disappear from my pages even though I have unticked evertyhing on the Screen options menu.

    As for the domain, is this an annual fee?

  • Unknown's avatar

    Hello again!

    Now I am having trouble that the Leave a reply option wont disappear from my pages even though I have unticked evertyhing on the Screen options menu.
    As for the domain, is this an annual fee?

    I see that the reply box is not appearing on your pages.

    The only area where I’m seeing a comment box is on your your posts. If you’d like to hide comments from your posts, you can follow the instructions as seen here:
    http://en.support.wordpress.com/settings/discussion-settings/

    There is no additional fee for this setting.

    Please let us know if you have any other questions. Thanks much!

  • Unknown's avatar

    Please cancel my premium, but send me the invoice for the domain registration. Thank you!

  • Unknown's avatar

    Hello there!

    It looks as if you managed to do this on your own!

    I took a peek at your account and see payment for creativelina.com registration on your WordPress.com site, creativelinaeee.wordpress.com.

    The rest of Premium has been canceled.

    You can view your upgrades here:

    https://creativelinaeee.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Let me know if you’re all set with this process, or if I can help with anything else. Cheers!

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