Funky email address w/ no password. Can’t log in

  • Unknown's avatar
    paula6491 · Member ·

    Hi when I set up my account I didn’t get a chance to enter my email account or set up a password. The info for this wordpress site is:
    url: http://topflightprotection.com/wp-admin
    login: topflight
    email: (email visible only to moderators and staff)
    password: ?
    I’m stuck in a loop because when I send for a password reset, WP wants me to login. I can’t send anything to the original email, because it’s nonsense.

    Any help any reseting this account so I can login would be greatly appreciated.

    Thank you!

    Paula

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software. We cannot help with this in the WordPress.com forums.

    Your site is hosted by GoDaddy.com, and they should have provided you with admin credentials for the site when you installed the WordPress software with them. Please contact their support if you did not receive that.

    You can find the password reset instructions for your version of WordPress here:

    https://codex.wordpress.org/Resetting_Your_Password

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