Fwd: [WordPress.com] WordPress.com Premium will auto-renew in 59 days
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I got an email that my ‘Premium’ will renew in 59 days for the account ‘radbooknerds.wordpress.com’. I do not wish to renew this – as I have moved the domain bakobooknerds.com to my personal hosting account with hostgator, and am now using this site for a sub-site which doesn’t require as large of a webpage.
Yet… when I look in ‘My purchases’ nothing shows. And when I look in ‘Domains’ bakobooknerds.com is still there even though you guys don’t host this anymore. That is a lot of miss-information on my account which needs to be fixed. To recap:
•Wordpress sent me an email to renew premium services for radbooknerds.wordpress.com.
•Wordpress doesn’t show any premium service on that account in my purchases.
•Bakobooknerds.com domain was transferred to another host.
•Wordpress lists bakobooknerds.com as a currently owned domain.Can we fix this? I can’t even see where to update my billing info to prevent renewal..
The blog I need help with is: (visible only to logged in users)
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Hi! The upgrades on this site were purchased by another user — quite possibly you, but just with a different account.
Can you log out, then log in again as that user? You can see the other site users here:
https://wordpress.com/people/team/radbooknerds.wordpress.comOr just log out and log in using the email address that got the notification. It’s likely different from the one listed here: https://wordpress.com/me/account
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