FYI the report abuse page has the "submit" button hidden & this is support? hmm

  • Unknown's avatar

    FYI the report abuse page has the “submit” button hidden for some reason.

    To reproduce, go to any blog, click the lil icon in the top left, then “report”, then “abuse”, then notice how there’s only a cancel button at the bottom of the page.

    Plus, “Happiness engineers”, but then the only type of support is “Ask the community for support”. Not so happy…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    It might be a browser issue as the button happily appeared after I filled out the form on your site. (No, I did not submit the form). I’m using Chrome36 on Win7Pro. Make sure you are using an up-to-date browser and if you are, please try the browser troubleshooting tips here: http://en.support.wordpress.com/browser-issues/

    There are different tiers of support on WordPress.com. All free sites are directed to the community forums where we forum volunteers assist and if we can’t, we tag the thread for Staff assistance.

    But I will say that I could not click the “Cancel” link in the Report This Site form for love or money, so I’ve tagged this for staff assistance.

  • Unknown's avatar

    Hi there,

    Certain parts of our support department were closed recently. Are you still unable to submit an abuse report? Please give it another try and if you still aren’t able to please let me know!

    Thanks in advance.

  • Unknown's avatar

    Seems to be working now, thanks :)

  • Unknown's avatar

    Great! Glad to hear it.

    Hope you have a good rest of your week.

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