G account

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  daboguddah20 · Member · May 17, 2020 at 8:59 am

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  Hello! I would like to unsubscribe from the G account because I have never used it and I just received an email that I will be charged by the end of May. How do I unsubscribe?

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  deancroyal · Staff · May 18, 2020 at 3:43 pm

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  Hi there – I’m not able to locate any upgrades on the account you are messaging us from here in the forums. Can you pass me the URL of the site this pertains to?

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  daboguddah20 · Member · May 26, 2020 at 4:39 am

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  This is my old URL that is somehow connected to the g account :
  http://kidshealthyzone.com/

  I have changed the URL and the name of my blog a couple of months ago.

  Now I really need to unsubscribe from g account which is connected to my old URL.
  How do I do that ?

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  kokkieh · Staff · May 26, 2020 at 6:05 am

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  Hi there,

  The daboguddah20 account you’re using to post here does not own that domain or the G Suite subscription connected to it, so we cannot cancel those upgrades at your request.

  Please log into the WordPress.com account that you used to buy those upgrades, and you’ll be able to cancel the upgrades from the Purchases page.

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  daboguddah20 · Member · May 26, 2020 at 12:28 pm

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  Ok I will try to log in with my second email address thanks 😊