G Suite not found

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  ayyahh · Member · Sep 10, 2017 at 6:42 pm

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  hello,
  I had email to my new domain but can not sign in G suite which is said “not found”
  How can have access to my new email account ?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  jbeats1 · Member · Sep 10, 2017 at 11:21 pm

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  Hi!

  Where are you trying to sign into Gsuite? Are you trying to sign into Gsuite on Google? Or somewhere else?

  Did you set up email forwarding to another inbox so you can at least still check your emails that you might be getting from your Gsuite email?

  Let us know!

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  gemmacevans · Member · Sep 14, 2017 at 5:47 pm

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  Hi ayyahh,

  I had email to my new domain but can not sign in G suite which is said “not found”

  You are seeing this message because you have already purchased G Suite elsewhere. It’s not currently possible to transfer your existing G Suite account to WordPress.com but you can set up your email using these steps:

  https://en.support.wordpress.com/add-email-through-g-suite/

  As you have already purchased a G Suite subscription elsewhere, I’ve cancelled and refunded the purchase you made with us. There is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to show on your statement, although international refunds (outside the US) can take a little longer.

  Come back to me if you have any questions.