G-Suite Renewal

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  smayzesea381c37c9 · Member · Feb 26, 2020 at 4:43 pm

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  I got an email stating the my G-suite account(s) will be renewed on the 28th of November. I do not need access to this anymore, and believe I canceled this sometime ago. I do not see any upcoming charges coming against my account but would like to confirm that there will be no upcoming charges.
  Thanks

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  staff-blorbo · Staff · Feb 27, 2020 at 12:26 am

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Perhaps you were paying Google directly for that?

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  smayzesea381c37c9 · Member · Mar 2, 2020 at 9:13 pm

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  I went into my G-suite and it said that it was purchased through a third party and then it takes me to your website. But it does not have anything listed under my account. However, my account has been charged by your website.

  Can I please get a refund of these funds?

  Thanks
  Sean

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  staff-zinnia · Staff · Mar 2, 2020 at 9:16 pm

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  We need to get you signed in to the correct account before we can evaluate a refund. As my colleague mentioned, the charge didn’t occur on the account you’ve used to contact us.

  My suggestion is to visit https://wpchrg.wordpress.com/ and use the contact support link on the right hand side of that page to reach our billing team.