Gain Control of Account from 3rd Party

  • Unknown's avatar

    How do I request request control of or terminate an account and content created by third party that no longer works with or is in touch with trademark and domain name owner

  • Unknown's avatar

    Hello @faceliftquilljet,

    I’m sorry you’re dealing with this – account ownership issues can be especially stressful.

    The steps to recover or terminate access depend on whether the site is hosted on WordPress.com or with a third-party host, and on your ability to verify ownership.

    If the site is hosted on WordPress.com, the account recovery process outlined here is the correct place to start, as it may give you a path toward access to the site when a third party is no longer reachable: https://wordpress.com/support/account-recovery/

    I’ve also flagged this thread for moderator review so the team can help point you to the appropriate next steps. For security reasons, they’ll likely need to guide you through an official recovery process rather than handling details publicly in the forum.

    If you’re able to share whether the site is hosted on WordPress.com and the domain involved, that may help clarify what your next steps should be.

  • I am adding a quick update here.

    What brentwilson81 shared above is correct.
    The account recovery steps depend on where the site is hosted and on the ability to verify ownership.

    If the site is hosted on WordPress.com, the account recovery process outlined in the support link provided is the correct next step.
    If the site is hosted with a third party, recovery will need to go through that hosting provider.

    If you can confirm where the site is hosted and which domain is involved, the team can better guide you on the next steps.

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