Gaining Access to WordPress.com Hosted Site

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  fpsdev · Member · Oct 16, 2018 at 8:52 am

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  Hello,

  I am querying the following WordPress.com Hosted Website: https://millauto.wordpress.com/

  This business has been acquired by an organisation called AAG. This company is now the parent company of the organisation I work for too. This wordpress hosted website wasn’t handed over during the purchase and we need to gain access to add a GSC verification file to remove this website from search engine results. What is the process for this, we won’t be able to provide you with email addresses used, any purchase details or transaction IDs.

  I have looked briefly at the account recovery page and this particular scenario doesn’t appear to be covered. When we updated Google’s Knowledge graph, we simply sent them an official press release about the acquisition.

  Any help much appreciated.

  Many thanks,
  Brent

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Oct 17, 2018 at 11:34 am

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  Hi Brent,

  millauto.wordpress.com is owned by millalex so you will need to login to that account in order to manage the site. As a first step, I recommend trying to contact millalex to ask whether they can transfer ownership of the site to your account.

  If no-one has access to that account, please ask the owner to fill out the account recovery form:

  Recover Your Account

  For security reasons, we can only help recover a site with access to the account email address or the proof of ownership information listed there — we are unable to accept a press release I’m afraid.

  Please let me know if you have any questions.