Gallery Widget not allowing me to choose photos

  • Unknown's avatar

    I can install and name the gallery widget, but when I try to upload pictures, it seems like the button is frozen. It’s not registering at all. I have tried removing and re-adding the widget but the same thing keeps happening.

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  • Unknown's avatar

    Hi, Mindy!
    Hmm..Well, first check the link out below to ensure that you have the process of setting up the widget correct..

    http://en.support.wordpress.com/widgets/gallery-widget/

    If you are saying that when you click the “choose images” button nothing opens then I can think of a few things for you to try.

    First ensure that the “edit gallery” screen isn’t already open in another browser tab or perhaps behind another browser window! (This happens to me often!)

    Secondly, I would try the basics such as clearing cache and cookies from your browser. Then completely exit and re-open the browser.
    If you are unsure how to do this, here is a link that will show you the process for all the major browsers!


    https://support.google.com/accounts/answer/32050?hl=en

    Finally, if the above steps do not help, I would try to test out the process but with a different browser if you have another installed. So you can at least see if it’s a browser related issue.

    Hopefully this helps you out! Let me know if you have any success!

  • Unknown's avatar

    I am having this same problem Using firefox and doing all the above steps both did nothing. It just doesn’t respond when you click “Choose Images”

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