Gateway Theme site logo interferes with Featured Image og:image tag
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I have discovered that using the Gateway Theme, whenever I set a site logo, although the Jetpack social previewer shows the Featured Image for a post, Facebook will only show the site logo as the preview image, even when I use Facebook debugging tools to re-scrape my page.
On top of this the Twitter preview looks correct, but Twitter doesn’t display a preview, and when I use Twitter’s Card Validator, it says it can’t find a card. I’m tearing my hair out, and my boss is breathing down my neck.
Twitter isn’t as important right now as Facebook, so how can I force WordPress to feed Facebook the correct “og:image” and still keep our site logo to be displayed overlayed on our header images?
The blog I need help with is: (visible only to logged in users)
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By the way, no matter what I do, Facebook’s debugger reports: “The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.”
So, it seems pretty clear that even if there is a Featured Image set on a post with the Gateway theme, WordPress still isn’t providing Facebook with an explicit “og:image” tag, so Facebook is forced to make one up, which is why, whenever a site logo is set, Facebook ends up grabbing it.
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Hi there,
I checked your most recent post (Vermont BIPOC Business Roundtable Registration) in the Facebook debug tool, but I did not see the site logo as you mentioned. Instead I see the Featured image that you set for the post.
Is it possible this is an issue that affects specific post? Per our sharing documentation here, setting a Featured Image is the best way to specify an image for use on Facebook. https://wordpress.com/support/publicize/#images-on-facebook
Can you re-add a site logo so that we can check and see how that affects what is shown in Facebook?
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Hi again,
I forgot to mention that this is the support forum for our free sites, but your upgrade includes priority live chat support that you can access for the fastest help possible.
With this in mind you are encouraged to reach out to us here, and we can take a closer look at your issue in realtime. No need to wait for a reply in the forums: https://wordpress.com/help/contact
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