Gateway Time-out

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  helloff7e04995c · Member · Mar 8, 2024 at 3:21 pm

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  Getting a 504 Gateway Time-out on a site that is not hosted on wordpress.com. I have checked the domain provider and everything looks fine there. Since this is a free account, I am unable to see or contact support if the issue is on the wordpress side?

  Self-declared URL: lupuscorner.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Mar 11, 2024 at 9:29 am

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  Hi,
  
  I’ve checked it, and the site lupuscorner.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with Amazon. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!