Gema Theme not compatible with internet explorer?

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  missemrenee · Member · May 22, 2017 at 2:26 pm

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  I updated my theme to Gema but it does not work on Internet Explorer – only Google Chrome. I have tried accessing it on different computers and internet connections and it still does not come up. Even when I am logged into WordPress.com and using the customizer, the theme will not load.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 22, 2017 at 3:47 pm

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  Hi –

  Which version of IE are you using? What is the site address?

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  missemrenee · Member · May 22, 2017 at 3:56 pm

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  I am using Internet Explorer version 11. The site address is http://www.jupgirl.com.

  Thanks!

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  staff-zinnia · Staff · May 22, 2017 at 6:25 pm

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  Thank you,I am going to test the same setup that you’re using. Which version of Windows are you using?

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  missemrenee · Member · May 22, 2017 at 6:52 pm

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  I am using Windows 7.

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  missemrenee · Member · May 23, 2017 at 1:08 am

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  I have enabled cookies, I have checked that JavaScript is running… but the blog only works in Google Chrome.

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  staff-zinnia · Staff · May 23, 2017 at 5:26 pm

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  Hi –

  I’ve been able to replicate the issue and the site does not load in IE11. This issue has been reported. I’ll be sure to send an update your way as soon as we know more, but for now, the site isn’t going to load in IE11.