Generate Press Premium not showing up in Appearance

  • Unknown's avatar
    kateteddymorrison · Member ·

    I have just bought GP Premium and downloaded it but it isn’t showing up in Appearance so I can’t update it. It says it’s active. I’ve tried using another browser – the same. I’ve deleted it and tried re-installing it – the same. I went to my GP account and installed it from there – the same!! Please help!

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi –

    It sounds like you’re trying to upload an outside theme to your WordPress.com account. This is not possible due to our shared environment.

    On WordPress.com you will pick your theme from our showcase at wordpress.com/themes/

    This guide further explains the differences in WordPress.com and the installation of the WordPress software that you use with a hosting company: https://en.support.wordpress.com/com-vs-org/

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