genesgemsandcrystals.com

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  tracynicholas05 · Member · Nov 28, 2023 at 8:59 pm

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  hi i cannot access my website my hosting people have fully suspended my domain how can they do this when ive paid for that domain

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dragstor · Member · Nov 29, 2023 at 7:19 am

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  Hello! 👋🏼

  I checked your site, and it looks like your site is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here).

  💡 Please note, this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

  I suggest asking your question in the WordPress.org support forum:

  • https://wordpress.org/support/forums/

  There is a great community of WordPress.org users who can probably help you out there.

  Regarding your domain, you must contact your domain registrar for help.