geographic domain extensions

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  giulianocuoghi · Member · Dec 4, 2015 at 3:10 pm

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  hello,
  I bought a geographic domain extensions but I can not be mapped.
  The note is: “It has not yet been registered”.
  But I am sure you have registered the site!

  Any solution?
  Thanks!

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  harishankerr · Member · Dec 4, 2015 at 6:17 pm

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  Hello @giulianocuoghi

  My apologies for the issue that you’re facing.

  The problem you are facing is a common issue faced by WordPress.com users. As of now, mapping internationalized domain names to WordPress.com blogs requires staff support. I have tagged this post for staff support. A WordPress.com staff member will be here soon to resolve your issue.

  In the meantime, could you please tell us the URL of the domain you have purchased, so that they can map the domain for you?

  Also, please make sure that you have updated the WordPress nameservers to your old domain. (Just confirming)

  – Hari.

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  kokkieh · Staff · Dec 7, 2015 at 12:37 pm

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  Hi there,

  As @harishankerr has also asked, can you please provide the domain name you’re trying to map?

  Thanks.

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  fbghd · Member · Dec 9, 2015 at 11:34 am

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  thank you Hari!
  Hi kokkieh,
  we’d like to mapping centroterapiacognitiva.bo.it
  for https://centroterapiacognitivabo.wordpress.com

  thanks!

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  kokkieh · Staff · Dec 9, 2015 at 1:00 pm

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  I have created a zone record for the domain. Can you please try mapping it again?

  If it still won’t work, please let me know here, and also please specify from which of the two username accounts on the blog are you trying to add the mapping. Thanks.

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  fbghd · Member · Dec 9, 2015 at 1:03 pm

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  ok
  Thanks!

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  giulianocuoghi · Member · Dec 9, 2015 at 1:52 pm

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  Hi,
  we tried to add the mapping of the http://www.centrotrapiacognitiva.bo.it from both accounts but it doesn’t work.

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  kokkieh · Staff · Dec 9, 2015 at 2:49 pm

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  I have sent an email to the addresses for these two accounts. Please let me know if you don’t receive it, else please reply there. Thanks :)