Get a domain doesn't work!

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  pelimannitalo · Member · Oct 16, 2013 at 10:47 am

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  I’d like to change my existing worpress.com-blog’s domain to a custom domain, but the instructions on how to do so have me running around in circles. They say I should go to Store -> Domains -> Add a domain, but there’s no such thing. I’ve tried going to Store -> Custom domains -> Get a domain, but once I click on it, nothing happens. And no offense, Worpress, but your so-called “Support” is worth fuck all. Can someone else please help me?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 17, 2013 at 8:56 pm

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  How many username accounts do you have?
  Which blog is registered under which username account?

  I’m asking because when people post that the instructions are mucked up we usually find the reverse to be the case.

  Every blog has a sole owner and unsurprisingly it’s the person with the username account that registered the blog. You must, of course, be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase any upgrades for it > Dashboard > Store > My Upgrades

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery.

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  timethief · Member · Oct 17, 2013 at 8:57 pm

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  In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from. If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.

  See here if you do not own a domain http://en.support.wordpress.com/domains/

  Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.