Get a refund

  • Unknown's avatar

    On November 21, when I subscribed to the premium plan, I immediately canceled it and they told me that within 7 days I would receive a refund. I’ve been waiting until today… Now I logged in and was surprised to see that the plan is still active… and I’m still waiting for my refund. I just canceled it now, and because I canceled it now, I won’t get a refund?? The mistake is from your side, not mine. Please , i still need a refund 🙏🏻

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    We aren’t able to discuss specific transactions on your account on a public forum. Please email us at help@wordpress.com and we’d be happy to discuss the matter with you there.

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