get access to site

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  uqu777 · Member · Apr 30, 2017 at 12:56 am

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  need to get access to a web site that does not show up in my account , but yet when I access the site with IE the my site tools icons show in the top of the page .

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  otpidusprime · Member · Apr 30, 2017 at 11:18 am

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  Hello @john6656,
  Can you provide the link to the side your are talking about?

  Thanks! 🙂

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  otpidusprime · Member · Apr 30, 2017 at 11:19 am

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  CORRECTION:
  Can you provide the link to the site* your are talking about?

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  uqu777 · Member · Apr 30, 2017 at 12:13 pm

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  northdundaschamber.wordpress.com

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  otpidusprime · Member · May 1, 2017 at 8:05 am

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  @john6656 please check if your current account(the account you used to post in this forum) contains the site(https://northdundaschamber.wordpress.com/) by going here: https://wordpress.com/sites

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  uqu777 · Member · May 1, 2017 at 1:42 pm

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  The link says You don’t have any WordPress sites yet

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  otpidusprime · Member · May 2, 2017 at 7:20 am

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  Okay… did you check that link using IE?

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  uqu777 · Member · May 2, 2017 at 2:17 pm

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  Yes checked it with Microsoft Edge and IE

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  uqu777 · Member · May 2, 2017 at 2:22 pm

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  Just noticed Site was created April 22 2016, but my account JOHN6656 was created on Nov 30 2016

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  otpidusprime · Member · May 3, 2017 at 8:02 am

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  Just noticed Site was created April 22 2016, but my account JOHN6656 was created on Nov 30 2016

  Well maybe that site is under some other account then.
   

  Yes checked it with Microsoft Edge and IE

  Does the black admin bar show up when you access the site in IE? If yes, click on the profile picture on the top right corner to see which account is the site under.

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  uqu777 · Member · May 3, 2017 at 1:45 pm

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  Yes the admin bar shows up on IE and the account is john6656

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  otpidusprime · Member · May 3, 2017 at 3:10 pm

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  Okay in that case, I am tagging this thread for staff attention. They might be able to tell what’s up with your site and the account.

  Please be patient, someone from the staff will be here to assist your soon.

  Thanks! 🙂

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  uqu777 · Member · May 3, 2017 at 7:52 pm

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  Thanks for your help so far!

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  otpidusprime · Member · May 4, 2017 at 8:38 am

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  @john6656 glad i could help 😇

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  gemmacevans · Member · May 4, 2017 at 9:36 am

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  Hi john6656,

  It sounds like you may have two accounts. northdundaschamber.wordpress.com is owned by northdundaschamber — please login to that account to manage the site.

  Let me know if you need any further help.

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  northdundaschamber · Member · May 4, 2017 at 7:55 pm

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  Thanks!! all good now!

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  gemmacevans · Member · May 5, 2017 at 8:13 am

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  Good to hear :)