get back domain

  • Unknown's avatar
    gkibedi10f33b31f7db · Member ·

    Hello there,

    I recently cancelled a website but due to a change in plans, need to use it. Is it possible for you to unmapped it so I can use the following website address please? http://www.thediptel.com

    Many thanks,

    Kind regards,

    Gaiso

    Self-declared URL: thediptel.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We can still restore the domain for you. Since you were refunded in full, you’ll need to pay for the domain again. May I ask if you plan to use the domain with your WordPress.com site?

    If yes, you can simply upgrade to a yearly WordPress.com plan to get the first year’s domain registration cost waived. We include the first year’s domain registration with all yearly plans, and you’ll want a WordPress.com plan if you want to host your site on WordPress.com. You can check out the plans and pricing here: https://wordpress.com/pricing

    Once you’ve upgraded to a yearly plan, please reply here, and we’ll use the free domain credit to restore your domain.

    If you only want the domain, please let us know. We’ll send you the payment link via email.

    Regards

  • Unknown's avatar
    gkibedi10f33b31f7db · Member ·

    Hello there aisajib

    thank you so much for your help, it is much appreciated.

    I would like the domain back only for now with WordPress. Thanks again

  • supernovia · Staff ·

    @gkibedi10f33b31f7db I’ve just sent a payment request. Domain restores are very time-sensitive, so please take care of that as soon as possible and update us here. Thanks!

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